Crystal River Animal Hospital

Frequently Asked Questions

There is no question too big or too small for our veterinary team. We have answers to some of our most common questions.

cute lil doggie
Crystal River Animal Hospital

FAQs

What are your hours?
Mon-Fri: 8:00 AM–5:00 PM
Sat-Sun: Closed
What forms of payment do you accept?

We accept cash, checks, all major credit cards, and CareCredit. Click here to learn more about CareCredit.

Is it REALLY necessary to give my cat or dog flea, tick, and heartworm prevention year-round?

Our weather is unpredictable, and even in the winter, we experience warm days. Flea, tick, and mosquito activity decreases with cooler weather but requires freezing temperatures over a sustained number of days for them to die. Intestinal parasites are a year-round occurrence, and heartworm prevention also keeps these parasites under control. Click here to learn more about our preventive care.

My pet has this problem a month ago, can’t I just get the same medication?

It depends on the problem, but most likely, we are going to require your pet to be seen again, even if they were diagnosed and treated for the same medical condition. Some medical conditions look similar, and by assuming it is the same condition, we may not be treating your pet appropriately. Certain medications may also result in resistance which can cause a lack of response or, worse, a more severe problem if given too frequently or inappropriately. An exam to ensure proper diagnosis is what is best to keep your pet healthy for years to come.

What kind of pets do you see?

Dogs and cats.

Do you offer payment plans?

Payment is required at the time of service. We do not offer payment plans but accept CareCredit. CareCredit offers different payment options that help spread out your total cost over time.

Do I need to make an appointment?

Yes, our veterinarians see patients by appointment only. If you feel your pet needs veterinary care and you have not scheduled an appointment previously, please give us a call so we can assist you and your pet.